Frequently Asked Questions

Everything you need to know about shopping with Jeeva Textile

What is the standard delivery time for orders?

We typically process orders within 1-2 business days. Standard shipping takes 3-5 business days domestically, while international shipping may take 7-14 business days depending on your location.

How can I track my shipment?

Once your order is dispatched, you will receive an email containing a tracking number and a link to our carrier's website to monitor your package's progress in real-time.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. You can initiate a return or exchange through our online portal for a full refund or store credit.

Are the colors of the fabrics accurate on the website?

We strive to display our textile colors as accurately as possible. however, due to different monitor settings and lighting conditions, slight variations in shade may occur.

What payment methods do you accept?

Jeeva Textile accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Do you offer wholesale or bulk purchasing?

Yes, we provide special pricing for bulk orders and wholesale partnerships. Please contact our support team with your requirements to receive a custom quote.